Carpet Cleaning

How often should I get my carpet cleaned?

Most carpet manufacturers recommend carpet cleaning every 18 to 24 months with a protectant reapplied. However we have found over the years that this is way too long to wait. In that period of time you will notice that walkways are going to start appearing and stains over that time just get ground in.

I have heard that cleaning your carpets will make them wear out faster…

Unfortunately this is a myth we hear all the time. The reality is that a dirty carpet will wear out much faster than a clean carpet. Removal of deep embedded soils will actually help prevent the breakdown of the fibers. Once the fibers start to fray out they quit reflecting light back to our eyes, appearing duller in color. On a microscopic level dirt and dust look like jagged sharp rocks and they just cut away like a saw or sandpaper carpet fibers.

Areas that get a lot of use are impacted the most and this grinding can cause a dulling dingy effect more commonly called traffic areas. The goal is to clean these areas before they get dull and dingy.

Another way to look at it is when you look at our clothing. Would you go 12 months without ever washing your shirt? If you did, how worn out would that shirt be? Well thankfully our carpets are not shirts, but they are made of the same type of fabrics. Cleaning them a few times a year will have a lot less of an impact on the wearing out of your carpets, then leaving the dirt and grime to be ground in over time will be.

Do you guarantee stain removal?

Unfortunately we do not guarantee stain removal. However that being said we always try our best to remove those more stubborn stains. There have been many times that we have been credited for removing stains the others could not. The reality is that carpet is a fabric and some spills can permanently discolor or alter the original color.

You can see reading our reviews how hard we work to have satisfied customers. We encourage you to check them out!

Our 8 Step Process

1. Pre Inspection: Our technician will walk through your home with you, thoroughly inspect your carpet, ask if you are aware of any trouble spots and give you an evaluation of the expected result before we carpet clean.
2. Pre Vacuuming: Including edges and along walls. The large majority of soil in carpet is particulates. Dry soil removal is an important first step in the carpet cleaning process. We will do this before the carpet clean.
3. Pretreatment: Of carpet for great penetration and soil suspension. Dr. Clean will precondition the carpet which breaks up the oxidized oils and resins that are binding the other soils to the carpet.
4. Agitation: Dr. Clean will use a combination of a pile brush and wand agitation to help aid in the distribution of the cleaning agent as well as soil suspension. It will also loosen tangled matted fibers and help in keeping the carpet clean.
5. Deodorizer: As requested before and after carpet clean. Our non-toxic positive Bio-enzyme is formulated to digest, eliminate, and encapsulate odors from pet and human urine odor, vomit, fecal, mold, mildew, organic rot, and smoke and other smelly things.
6. Hot Water Extraction: The pressurized hot water extraction (PHWE) the process uses a combination of high water pressure for agitation, and hot water to increase reaction rate. The chemical activity of most cleaning solutions increases significantly as the temperature of the solution increases. Higher temperature solutions are also more effective at emulsification and suspension of soils. This improves the overall carpet clean feeling.
7. Post Treatment: Eliminates detergent residues, speeds carpet drying, and makes colors really pop! It also prevents browning, gives carpet a wonderful, soft feel, and returns carpet to the proper pH for use and/or to apply a protection application post carpet clean.
8. Fast Dry Time: Dr. Clean uses The Evolution carpet wand which is more efficient than any other wand on the market today. Through scientific testing, the evolution was designed for smooth airflow and boost water recovery performance, improving carpet cleaning leaving you with a clean carpet that feels and looks like new!